Brief · TXT

Customer story brief

Collect the context, permissions and evidence behind a useful customer story.

Inside the brief

Customer story brief

  1. 01Who is the customer and who approved the story?
  2. 02What task were they trying to complete?
  3. 03Which recording demonstrates the real workflow?
  4. 04What result can you support with evidence?
  5. 05Which exact quote is approved for publication?

Put it to work.

Start a customer-story edit with the evidence questions in its brief.

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